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About Our Services

About Our Services

The Handicap Helper, Inc. provides door-to-door transportation services to persons with mental disabilities and minor physical disabilities who live in the Jacksonville, Florida area. Our service both picks up and drops off the individual and will take them to their place of work as well as to doctors’ appointments and other health care providers.

Who is eligible for service?

Persons who are mentally disabled and those with minor physical disabilities who are Americans with Disabilities Act eligible.

What does it cost?

The cost is $8.00 each way for the customer.

What is your service area?

Our service area is currently limited to Duval County, Florida. However, our goal is to expand our reach throughout the state to as many families as possible.

What are your hours of operation?

Our service hours are Monday through Friday from 8:00 am to 8:00 pm.

What are your wait times?

The estimated wait from the time a call is placed to being picked up is 45 minutes.

What is your vehicle type?

We use multi-passenger vans to transport our customers. Each van can accomodate between 5 – 10 disabled persons.

Will people be turned away if they are unable to pay?

Once our services reaches a certain level of funding, we will begin providing free transportation services to low-income families who are unable to pay the fare.